Thanks for purchasing from www.willowbrookonline.co.uk operated by Willowbrook Online.

We offer a full money-back guarantee for all purchases made on our website.

You are eligible for a full reimbursement within 14 calendar days of your purchase.  

After the 14-day period you will no longer be eligible for a refund.

Customers must try the hat on without make-up on.

Customers must not stretch, damage or otherwise alter the hat and/or accessories they have purchased in any form.

All items must be returned in an unworn and mint condition in order for a refund to be issued.

The hat comes in a clear polythene covering.  It is recommended that you keep that hat in the covering when first trying it on, in order to preserve its condition.

If you have any additional questions or would like to request a refund, feel free to contact us.